Call the hotline
Dial our dedicated rescue hotline. Tell us your location, your vehicle's condition, and where you need it taken. Our team will confirm the details and advise on next steps.
Carloha Care · 667 Rescue
Stranded on the Road?
We're on Our Way.
Nigeria's first FREE roadside vehicle recovery service for Carloha and Chery customers. One call connects you to a trained recovery crew, documented handling, and safe delivery to a Carloha-Chery workshop or agreed destination.
Nigeria's first FREE roadside vehicle recovery service for Carloha and Chery customers...
Available Monday – Friday | 8:00 am – 5:00 pm
Excluding public holidays
Excluding public holidays
CostCompletely free for Carloha & Chery owners
CrewTrained recovery personnel
TrustBefore & after condition report
ServiceSecurity escort where required
When Your Car Stops,
We Don't.
Every Carloha and Chery owner deserves the assurance that if their vehicle ever breaks down, help is just one call away — at absolutely no cost. That is the promise at the heart of Carloha Care 667 Rescue.
Call 07000 667 667 and our trained recovery crew will dispatch to your location. We tow your vehicle safely to the nearest Carloha–Chery workshop or any agreed destination — completely free, as a genuine goodwill commitment from Carloha Nigeria.
No haggling with roadside touts. No extortionate tow-truck fees. No uncertainty about who is handling your vehicle. Just professional, dignified, and fully accountable rescue — because when you choose Carloha, we commit to staying with you long after you drive out of our showroom.
Help in Four Simple Steps
From your first call to final delivery, every 667 Rescue operation follows a clear, structured process
— so you always know exactly what to expect.
We Confirm & Dispatch
Once verified, we dispatch a trained recovery crew with the right equipment for your vehicle. Where required, a security escort accompanies the operation.
We Arrive & Assess
Our crew arrives, conducts a thorough joint vehicle condition inspection with you, and documents everything with photographs before we move a single wheel.
We Recover & Deliver
Your vehicle is loaded, secured, and towed to the Carloha–Chery workshop or your agreed destination. A final condition check is completed on delivery.
What 667 Rescue Covers
We believe in complete transparency. Here is exactly what is included in every 667 Rescue operation — and what falls outside the scope of this complimentary service.
Included
Included
Vehicle recovery and towing from the breakdown location- Transport to the Carloha–Chery workshop or an agreed destination
- Joint vehicle condition inspection before and after recovery
- Photographic documentation of the vehicle's condition
- Trained, professional recovery personnel and appropriate equipment
- Security escort where the operation requires it
- Full reporting of every operation to Carloha Recovery Management
Not Included
Not Included
On-site vehicle repair or mechanical diagnostics- Fuel supply or refuelling assistance
- Vehicle storage at the recovery destination
- Transportation of the customer, passengers, or any other persons from the incident site
What You Can Hold Us To
Every 667 Rescue operation is governed by a clear set of commitments. This is not a vague promise — it is the standard every member of our crew is trained and held accountable to deliver.
Trained Personnel, Right Equipment
Every crew member is trained in vehicle recovery. We deploy equipment matched to your specific vehicle type.
Professional & Courteous Conduct
Our crew represents Carloha. They arrive with respect, act with patience, and leave you feeling looked after.
Full Accountability on Every Job
A joint condition report is completed before and after every recovery — no ambiguity, no disputes.
Safety at Every Step
We follow all applicable traffic and road-safety regulations. Where security is warranted, an escort accompanies the operation.
Every Operation Reported & Logged
Each job is reported to Carloha Recovery Management for quality assurance and continuous improvement.
Real Operations. Real People Helped.
A glimpse of what happens when someone dials 07000 667 667 and our crew gets moving.
When It Happened, We Were There.
Real experiences from motorists who found out first-hand
that 667 Rescue is exactly what it says it is.
★★★★★
"My car stalled on the Third Mainland Bridge on a Tuesday morning. I was terrified — traffic everywhere, intense heat, and no idea who to call. A colleague mentioned the 667 number. Within the hour, Carloha's crew arrived, assessed the car calmly, and towed it to the workshop. Not a single naira left my pocket. I still cannot believe it is genuinely free."
★★★★★
"I have been driving in Lagos for fifteen years and I have had my share of breakdowns. The usual experience is stouts, overpricing, arguments on the roadside. This was completely different. The crew were professional, they inspected the car before and after, and they called to confirm delivery. That was a first for me."
★★★★★
"My husband got a Chery Tiggo last year and honestly, the 667 Rescue is the feature I tell every person I know about. He broke down on the expressway, Carloha came, recovered the car, and brought it back safely. No drama, no cost. This is what buying a car in Nigeria should feel like."
★★★★★
"I was sceptical when I heard it was free. I thought there had to be a catch somewhere. There was none. The Carloha team were polite, thorough, and they treated my car as if it were their own. This is what genuine customer care looks like. Every car brand in Nigeria should take note."
★★★★★
"What impressed me most was the inspection process. They checked everything with me, took photographs, and I signed off on the condition before and after. It felt organised and completely trustworthy. You know you are dealing with professionals, not a random tow truck from the road."
Limited-Time Community Offer
Available for a limited period onlyDon't Drive a Chery?
We Still Have You Covered.
We believe every Nigerian motorist deserves to know what genuine roadside rescue feels like. For a limited period, Carloha is extending the 667 Rescue experience to non-customers — completely free of charge.
It is our way of saying: come and see for yourself what customer care looks like when a brand truly means it. No obligation, no sales pitch — just help when you need it most.
And if you love the experience? We would be delighted to show you what it feels like to own a Chery.
How the Community Offer Works
How the Community Offer Works- Free vehicle recovery for non-Carloha customers on a first-come, first-served basis.
- Limited to two complimentary community rescues per day across Lagos.
- Available Monday to Friday, 8:00 am – 5:00 pm, excluding public holidays.
- One complimentary rescue per vehicle during the promotional period.
- Same professional standards, trained crew, and vehicle condition reporting apply — no difference in service quality.
- Subject to availability and Carloha's sole discretion.
Service HoursMonday – Friday8:00 am – 5:00 pm
For Carloha & Chery OwnersComplimentary RescueAs Part of Carloha Care
Community OfferUp to 2 per dayfor non-customers
Cost to YouCompletely FreeNo conditions attached
Service HoursMonday – Friday
8:00 am – 5:00 pm
8:00 am – 5:00 pm
For Carloha & Chery OwnersComplimentary Rescue
As Part of Carloha Care
As Part of Carloha Care
Community OfferUp to 2 per day
for non-customers
for non-customers
Cost to YouCompletely Free
No conditions attached
No conditions attached
Drive with Confidence.
We've Got You Covered.
Every Carloha and Chery customer deserves the peace of mind that comes from knowing help is always one call away — free, professional, and without exception.
Save the number. Share it with someone you care about.
07000 667 667Call Now - It's Free
Complimentary rescue service for all Carloha and Chery customers as part of Carloha Care. Community rescue offer for non-customers is available for a limited period only, subject to daily availability and Carloha's standard terms. Service operates Monday – Friday, 8:00 am – 5:00 pm, excluding public holidays.
